GRAZING TERMS & CONDITIONS

Grazing Events – Terms & Conditions

Updated December 2016

 

  1. Definitions
    1.      Elvendon Restaurants Ltd trading as Grazing is referred to as ‘Grazing’ or ‘Grazing Events’.
    2.      The person, firm or company making the booking is referred to as ‘the Client’.
    3.      Confirmation of a booking with Grazing, whether made verbally or in writing by or on behalf of a Client is referred to as ‘the Confirmation’.
    4.      Any function, occasion or other event for which Grazing’s services are engaged or expected to be engaged under these Terms & Conditions us referred to as the ‘Event’.
    5.     Any persons or companies who provide products or services in respect of Events are referred to as ‘Suppliers’.
    6.      The ‘Agreement’ meant the contract between Grazing and the Client to which these Terms & Conditions apply.

 

  1. Quotation
    1.      Quotations are valid until the date specified.

 

  1. Confirmation
    1.      Grazing reserve the right to require Confirmation in writing by email or electronic acceptance of quotes but shall be authorised to proceed with bookings upon verbal Confirmation by the          Client based on the Terms & Conditions set our herin.
    2.      All items offered are subject to availability.

 

  1. Numbers

 

  1.      All prices are quoted for a specific number of guests and any change in numbers can affect the menu, hire, staffing and other event costs. 
  2.      Confirmation of final numbers must be provided in writing 7 days prior to the event.  After     which time any decrease in numbers cannot be accepted and the full charge will be made. 
  3.      Should guest numbers fall by 10% or more from the agreed quote, we reserve the right to    requote or charge a supplement.  Should guest numbers increase after final numbers have           been given we reserve the right to charge a supplement for the additional preparation time. 

 

  1. Menus
    1.      The client must provide Grazing confirmation of final menu choices 4 weeks prior to the Event  date or at the time of confirming the booking if the event date is less than 4 weeks from the time of Confirmation.
    2.      We reserve the right to select an appropriate menu on behalf of the Client if we have not  received the Client’s choice by the required date.

 

  1. Special Diets & Allergens
    1.      A full list of special dietary requirements must be provided 7 days prior to the event date.    We will endeavour to provide any additional special diets notified to us after this time but          reserve the right to charge a supplement for additional preparation time and duplicate  covers. 
    2.      Please note that whilst every effort is made to prepare food in a suitable environment, nuts, gluten and other allergens are present in our kitchen and traces may therefore be found in  our products.
    3.      A full list of allergens within each dish will be available at the Event and the Client should  inform all guests with allergens to make these know to, and request information on allergens       information on each dish  from, the event manager.
  2. Drinks
    1.      Drinks will be sold either as a set package price, on consumption or as a cash bar.
    2.      Where drinks are sold on consumption, no charge will be made for bottles or can returned   with their label and cork/bottle top still intact and undamaged.
    3.      All drinks are subject to availability and Grazing reserve the right to provide suitable substitutes when a particular drink is out of stock.  Grazing will notify the Client at the earliest opportunity when this occurs.
    4.      Where the Client provides their own drink an additional charge for handling, clearance and   disposal of Clients’ own drinks in addition to any glassware and bar equipment hire and  staffing charges for serving the Clients drinks.

 

  1. Payment
    1.      On receipt of the signed proposal we will invoice 50% of the total which is due for payment within 14 days in order to confirm the booking.
    2.      A further 50% will be invoiced 28 days before the Event and is due for payment no later than seven days prior to the event date.
    3.      If the Event is less than 28 days from the date of Confirmation, the full amount will be invoiced and must be received, no later than 14 days prior to your event date in order to  confirm your booking.
    4.      Booking are only confirmed on receipt of payment.
    5.      Drinks charged on consumption and additional items will be invoiced after the Event are due for payment within 14 days of the invoice date.
    6.      Any queries arising from an invoice must be communicated in writing to Grazing within 5 days of receipt.
    7.      Payment can be made by bank transfer, debit or credit card.

 

  1. VAT
    1.      All prices are quoted exclusive of VAT which will be applied at the relevant rate.

 

  1. Cancellation
    1. Once an Event has been Confirmed, Grazing reserve staff, time and ancillary items as well    as booking up third party suppliers and may refuse to cater for other events that wish to book Grazing’s services.  Therefore charges are payable for any cancellation of a Confirmed Event.
    2. Any cancellation made by the Client must be notified to Grazing in writing.  Date of receipt of this notice will determine the cancellation charge applicable.
    3. In the event of cancellation of an Event, the following percentages of sales value will be charged to the Client:

 

Over 18 weeks’ notice of cancellation No Charge

Between 18 and 12 weeks’ notice of cancellation 25% of full charge

Between 12 and 4 weeks’ notice of cancellation 50% of full charge

Between 4 and 2 weeks’ notice of cancellation 75% of full charge

Less than 2 weeks’ notice of cancellation 100% of full charge

 

  1. Loss & Damage
    1. The Client is wholly responsible for all equipment from the time of delivery until it is   collected.
    2. Any breakages, loss or damage, caused by the Client or the Client’s guests, will be charged to the Client at the full replacement cost.

 

  1. Cloakroom Facilities
    1. We undertake to provide staff and equipment to provide cloakroom facilities at the Client’s   request but we do not, by doing so, accept responsibility for guests’ possessions.  These   are left at the owner’s risk.

 

  1. Indemnity
    1. The Client will be responsible for and will indemnify Grazing fully against any claim, costs,     loss, damage or liability arising due to any negligent act or default of the Client or any person for whom the Client is responsible.

 

  1. Force Majeure
    1. No liability is accepted for failure of performance due to strike, lockout, accidents, fire, floods, ice, obstruction or other such events beyond the control of Grazing.

 

  1. Limitation of Liability
    1. Grazing’s liability for direct losses or damages caused by its negligence or failure to perform its obligation shall be limited to the amount paid to us by the Client. 
    2. The liability of Grazing for a Supplier’s failure to provide services or otherwise is limited to the value of that Supplier’s services.

 

  1. Data Protection
    1. We reserve the right to use details of all Events including menus, photographs and Client company names in promotional martial except where expressly asked not to by the Client.

 

  1. Staff Transport
    1. Taxis must be booked for all staff finishing after 23:29 and starting before 07:00 to ensure their safe travel to or from the Event.
    2. Staff taxi charges will be passed on to the Client in all cases.

 

  1. Additional Staff Hours
    1. Should your Event run on beyond the scheduled time or the breakdown go on beyond the planned time due to factors outside of our control, all additional staffing hours will be charged to the Client after the Event.

 

  1. Travel
    1. For travel outside of central London, travel costs will be charged. 
    2. Travelling time is charged at half the hourly rate for waiting and bar staff and the full hourly rate for chefs, drivers and managers. 

 

  1. Governing Law
    1. This contract shall be governed by and construed in accordance with the laws of England and shall be subject to the jurisdiction of the English Courts.

 

  1. Complaints
    1. Any complaint must be received by Grazing in writing within 3 working days of the end of the Event.

 

  1. Insurance
    1. Grazing holds employers liability insurance of £10,000,000.
    2. Grazing holds products & public liability insurance of £10,000.000.
    3. Insurance certificates are available on request.

 

 

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Grazing is the trading name of Elvendon Restaurants Ltd, registered office 25/26 Old Jamaica Road Business Estate,
London SE16 4AW, Company no. 5352006.